Terms of Service - Jarvis 2.0 AI Chatbot

Agreement to Terms

By accessing and using Jarvis 2.0 AI Chatbot ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Description of Service

Jarvis 2.0 is an AI-powered chatbot application for Shopify stores that provides:

• Intelligent customer conversations and support
• Personalized product recommendations
• Abandoned cart recovery automation
• Analytics and performance insights

Subscription Plans

Account Registration

• You must provide accurate and complete registration information
• You are responsible for maintaining account security
• You must promptly update any changes to your information
• You may not share your account credentials

Acceptable Use

Permitted Uses

• Using the Service for legitimate business purposes
• Integrating with your Shopify store
• Customizing chatbot settings for your brand
• Accessing analytics and performance data

Prohibited Uses

• Violating any applicable laws or regulations
• Attempting to circumvent security measures
• Using the Service to spam or harass customers
• Reverse engineering or copying the Service
• Interfering with Service operation

Data and Privacy

Customer Data

• You are responsible for obtaining necessary customer consents
• You must comply with applicable privacy laws (GDPR, CCPA, etc.)
• We act as a data processor for customer information
• Customer data is protected according to our security standards

Payment Terms

Billing

• Subscription fees are billed monthly in advance
• All fees are non-refundable except as required by law
• Prices may change with 30 days notice
• Failed payments may result in service suspension

Taxes

• You are responsible for applicable taxes
• Prices are exclusive of taxes unless stated otherwise
• Tax rates may vary by jurisdiction

Service Availability

Uptime

• We strive for 99.9% uptime
• Planned maintenance will be announced in advance
• No guarantee of uninterrupted service
• Credits may be provided for extended outages

Limitation of Liability

Damages

• Our liability is limited to the amount you paid in the last 12 months
• We are not liable for indirect, consequential, or punitive damages
• This limitation applies to the maximum extent permitted by law

Termination

By You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your billing period
• No refunds for partial months
• You may export your data before termination

By Us

• We may terminate for breach of Terms
• We may suspend service for non-payment
• We will provide notice when reasonably possible
• Certain violations may result in immediate termination

Changes to Terms

• We will notify you of material changes via email
• Changes take effect 30 days after notification
• Continued use constitutes acceptance of changes
• You may terminate if you disagree with changes

Governing Law

These Terms are governed by applicable laws, without regard to conflict of law principles. Any disputes will be resolved through appropriate legal channels.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

---